Categorized | Jobs

Germany: OTC Manager

• OTC process involves the following processes: Master Data Management, Invoicing & Bonus Management, Accounts Receivables & Collections and Data & Performance Reporting
• To manage the macro-process activities to meet SLA requirements for service and quality.
• To supervise an OTC Germany and Hungary teams consisting of around 30-40 people
• To ensure compliance to audit and internal control compliance in the activities performed by the teams
• To ensure internal and external client satisfaction by effectively communicating and helping to meet their respective needs – includes working on client requests been solved in a timely fashion
• To be the escalation point for internal clients
• Coordinate with OTC Director and other OTC Managers to set and execute OTC strategy.

Tags | , , , ,

Tuesday, January 23, 9:56 pm

Search by Tag