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California: On Call Hospitality

wine-grapes

OBJECTIVE: This position is designed to provide guests to Mumm Napa with an outstanding and unique winery experience. Our hospitality representative’s work with a team of skilled professionals to ensure guests receive the best impression of Mumm Napa, with a focus at all times on customer service. The presentation made to the guests must be carried out properly, professionally, and in a manner consistent with the philosophies and image of Mumm Napa. Hospitality representatives will have strong knowledge and passion for wine and exhibit enthusiasm in sharing this information with our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Providing guests with an outstanding and unique experience through:
o A friendly and sincere greeting
o Educates guests about Mumm Napa’s history and wines.
o Anticipates guests needs
o Assists guests with information and reservations at restaurants, hotels, and other wineries as needed
o Develops ongoing relationships with guests to stimulate repeat visits and future sales.

More info here

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Thursday, November 23, 12:46 pm

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