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California: Visitor Centre Retail Associate


More than 250 years of sparkling winemaking experience and ancestors who defined innovation helped to form today’s Domaine Chandon, which continues the tradition of discovery and passion for great winemaking.
Be a part of the Tradition… and join us as a Visitor Center Retail Associate.

Mission Statement:

To communicate the uniqueness of Domaine Chandon through a consistent Brand message, while exhibiting excellence in customer service, in order to create a world-class experience for every guest.

Main Responsibilities:

Provide a High-Quality Visitor Experience (50%)

• Welcome all guests immediately upon entering the Visitor Center with a genuine, courteous, professional tone and manner which reflects the Chandon Savvy World Class message.
• Explain and direct in detail all information pertaining to our tours, tastings, restaurant and events.
• Inform guests about Club Chandon’s benefits and rewards.
• Assist guests with questions about wine and merchandise while using excellent up selling techniques.
• Keep Retail Deptartment clean, organized and fully stocked at all times.
• Efficiently ring guest sales on POS system.
• Efficiently process shipping orders

Product Sales / Efficient, Productive and Positive Work Ethic (50%)

• Sell merchandise and wine to guests, up-selling at all times.
• Use up selling techniques to meet monthly incentive goals.
• Display proficiency as a cashier using AMS point of sale.
• Take phone and shipping orders.
• Sell Club Chandon wine club memberships to meet both personal and group monthly acquisition goals.
• Handle currency accurately and securely.
• Balance and close out cash drawers and registers accurately
• Participate in month-end and quarter-end inventory.
• Check in, ticket, fold, arrange, and display new merchandise to promote sales.
• Clean shelves, counters, tables with daily dusting and organizing.
• Maintain merchandise on-floor stock levels throughout the day.
• Examine merchandise to ensure that it’s correctly priced, displayed and functioning.
• Follow daily schedules, duties and policies with diligence and efficiency.
• Maintain a team oriented and positive attitude at all times.

More info here

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Sunday, January 21, 4:53 am

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