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California: Consumer Sales Associate

wine-grapes

Benziger Family Winery, located in Glen Ellen at the foot of Sonoma Mountain, is a leader in sustainable, organic and Demeter certified Biodynamic® winegrowing and is looking to fill an open position. The Consumer Sales Associate will deliver the highest level of customer service to all consumers: wine club and mailing list members. The position will be a proactive part of the Benziger and Imagery sales team and provide support to our customers by responding to phone orders and emails, wine club related questions, and resolve shipment-related issues in a positive, professional, customer-focused manner. The position works very closely with the Benziger & Imagery tasting rooms and includes at least one day per week working in the tasting room. The full time position includes weekend days (Saturday through Wednesday) and reports to the Consumer Sales Manager.

Job Description

This position reports to the Consumer Sales Manager.

Essential Duties & Responsibilities

• Provide best of class customer service and sales to everyone reaching out to the Direct Marketing department.
• Work cross-functionally. Serve as liaison between the Direct Marketing Department and the Tasting Room by ensuring high quality customer service for our shared customers.
• Process customer orders that come via e-commerce, telephone, e-mail, fax, and mail.

More info here

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Sunday, September 24, 7:31 pm

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