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California: Supply Department Customer Services Respresentative

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Role: Processing of customer orders and quotes. Provision of product support to customers in the form of product literature, referrals to applications, catalogue and website.

Responsibilities: Primary duties include customer service by phone and in person for supply order entry, order tracking, and product support. Fulfillment of customer requests for information, pricing and availability by phone, fax, email and in person. Processing of customer complaint forms, account information changes and catalog and sample requests. Assist with creation and maintenance of electronic and hard copies of technical data sheets and promotional materials. Maintenance of product samples for distribution to clients. Back up for sales clerk in will-call area.

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Saturday, December 16, 10:36 pm

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