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California: Tasting Room Manager

rutherford-hill-winery

Oversee operation of the tasting room and management of its employees. Ensure sales people are providing great customer service, effectively selling the products, and presenting informative tours.

Position Responsibilities

– Provide top notch customer service for winery guests.
– Create new and innovative programs to increase visitors and sales per visitor.
– Recruit, manage and develop staff to ensure retention of employees.
– Create and post a daily work schedule including tours, lunch times, guest visits, reservations and outside bar usage.
– Oversee proper opening and closing procedures.
– Keep floor fully stocked, cleaned, and properly merchandised.
– Motivate and train the staff to attain sales goals.
– Monitor sales to goal on a daily basis.
– Set up outside tastings and arrange for staff to attend.
– Complete all daily and monthly inventories.
– Maintain wine and retail merchandise turnover rates.
– Promote wine club membership.
– Prepare annual budget and monitor monthly progress.

More info here

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Sunday, September 24, 5:08 am

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