Oversee operation of the tasting room and management of its employees. Ensure sales people are providing great customer service, effectively selling the products, and presenting informative tours.

Position Responsibilities

- Provide top notch customer service for winery guests.
- Create new and innovative programs to increase visitors and sales per visitor.
- Recruit, manage and develop staff to ensure retention of employees.
- Create and post a daily work schedule including tours, lunch times, guest visits, reservations and outside bar usage.
- Oversee proper opening and closing procedures.
- Keep floor fully stocked, cleaned, and properly merchandised.
- Motivate and train the staff to attain sales goals.
- Monitor sales to goal on a daily basis.
- Set up outside tastings and arrange for staff to attend.
- Complete all daily and monthly inventories.
- Maintain wine and retail merchandise turnover rates.
- Promote wine club membership.
- Prepare annual budget and monitor monthly progress.

More info here

Tags | Jobs, Production, rutherford hill winery, usa, wine