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UK: Customer Operations Executive – Off Trade

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An opportunity has arisen within our Customer Operations Team for a Customer Operations Executive, to work on our Head Office, Broadway Park, and Edinburgh.

This full time, permanent opportunity, with shift working of: Monday to Friday 8:30 to 16:30 and 9:30 to 17:30, 1 Saturday every 6 weeks (9:00 to 14:00).

Our priority is to delight our customers and consumers and provide them with a first class service. The team of Customer Operations Executives are a key point of contact for all our customers so it is essential that the right individuals can demonstrate the ability to provide an excellent level of service.

You will play a key part in managing all the operational planning and execution of deliveries to the customer, taking into consideration:

  • Customer’s promotional plans
  • Agreed customer volume allocations
  • Promotional and Stock Management strategies
  • Delivery phasing requirements – customer and internal supply chain
  • Distribution policy and procedures
  • Planning and Transport Operations

The successful candidate will have exceptional organisational and communication skills and be able to demonstrate experience in providing a high level of customer service within a team focused, fast paced and challenging environment. You will have full responsibility in managing the operational aspects of a portfolio of accounts with substantial volume orders.

More info here

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Thursday, November 23, 12:52 pm

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