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California: Wine Club Administrative Assistant

The primary purpose of this position is to provide superior customer service and administrative support to both the Wine Club Manager and Wine Club Department

Job Functions;
• Emails and phone calls for Declined Credit Cards.
• Process all returns and follow up with members to obtain new addresses.
• Track shipments and provide customers with a resolution of any problems.
• Work wine club dinners and events as requested.
• Send email confirmation of cancellation.
• Send welcome letters.
• Process all referral gifts.
• Accurately maintain email database.
• Filing, mailing and special projects as requested by Wine Club Manager.

More info here

Thursday, November 23, 12:06 am

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